Luke W failed to write down the daily report for one of his team members, causing this team member to fall behind on their tasks. This led to delays in the project and caused frustration among team members. To prevent this from happening again, Luke has implemented a system where team members must submit their daily reports by a certain time each day. This has helped improve communication and ensure that everyone is on the same page. Additionally, Luke has taken responsibility for his mistake and apologized to his team member, offering to help catc